A free, easy to use app which gives Nottinghamshire residents access to a wide range of County Council services has been given a brand new look.
The MyNotts app was launched by Nottinghamshire County Council (NCC) in January 2020. It allows you to make the most of NCC’s services wherever you are, by using your smartphone.
Since its launch, the app has had almost 550,000 views with the most frequently visited services being highways, waste and recycling, and schools. You can also use it to report potholes and faulty streetlights, as well as apply for school places.
Now, the app has been given a revamp to ultimately improve accessibility and customer experience, which includes the way you can report highways issues and control how you receive push notifications.
Councillor Richard Jackson, NCC’s Cabinet Member for Finance and Resources, said: “The MyNotts app has proved to be a huge success since its launch nearly four years ago, with more and more residents downloading it to access vital council services in a quick and efficient way.
“As the app has evolved over time, we’ve acted on feedback from people who use it to make sure we deliver the improvements you’ve asked for.
“The refreshed app looks fantastic, and I’d like to thank those in our customer service centre who’ve been involved in its development and testing, helping to make sure the user experience is better and quicker than ever before.
“Our ultimate aims are to significantly improve the ability to access information and services, and provide a better overall customer experience for Nottinghamshire residents who use this method of digital engagement.
“I’d encourage anyone who hasn’t downloaded the app to do so, so you can see for yourself how useful it is.”
The MyNotts app continues to include a vast array of information about other council services, including adult social care, how to register a birth or death, arranging weddings at council venues, libraries, recycling centres, and fostering and adoption.
You can now take advantage of the app’s Recyclopaedia feature, which provides information about what you can and can’t recycle in your household waste, while there are also some links to a number of district and borough council services, such as bulky waste removal and missed bins.
There’s also a Cost of Living section to help you access information and support to help manage financial pressures.
Plus, you can use the app to find out what’s going on across Robin Hood County, including links to popular tourist attractions, Sherwood Forest Country Park and Visitor Centre, Holme Pierrepont and Rufford Abbey.
The app is available to download from the Android and Apple stores, or by visiting www.nottinghamshire.gov.uk/council-and-democracy/news-and-media/mynottsapp.